SHIPPING
& RETURNS.
Delivery countries, costs and times, and how to return an order.
DRAFT — placeholder text. The final legal text will replace this page.
Last updated: 20 October 2026 (draft)
SHIPPING.
- Delivery to the 27 EU member states. We cannot deliver to territories outside the EU VAT area (for example the Canary Islands, Ceuta, Melilla, the Åland Islands, the French overseas territories, Mount Athos, Heligoland, Büsingen, Livigno and Campione d’Italia).
- Shipping costs: €20 including VAT for orders with a goods total below €120 after discounts; free from €120.
- Delivery time: 3–10 business days after dispatch confirmation.
- Goods ship from Türkiye with all import VAT and duties prepaid by us: nothing to pay on delivery.
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WITHDRAWAL.
You can withdraw from your contract within 14 days without giving any reason. The period ends 14 days after the day on which you (or a person you name, other than the carrier) receive the goods.
To withdraw, use our Withdraw from contract function (no sign-in needed) or send us a clear statement by email to info@avare.co. We confirm every withdrawal immediately by email.
Return shipping is paid by AVARE; we send you the return instructions. We refund all payments received from you, including standard delivery costs, within 14 days of receiving your withdrawal, using the same payment method. We may withhold the refund until we have received the goods back or you have supplied proof of sending them, whichever is earlier.
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MODEL WITHDRAWAL FORM
(Complete and return this form only if you wish to withdraw from the contract.)
— To Avare Studio OÜ, Järvevana tee 9, 11314 Tallinn, Estonia, info@avare.co:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
(*) Delete as appropriate.
DEFECTS.
[Placeholder: statutory warranty for faulty or wrong items and how to report them]